Plain-English summary
Customers opt in by filling out a public estimate appointment, contact, or landing-page form and checking an unchecked SMS consent box. The box explains the message type, message frequency, message and data rates, STOP, HELP, and links to the terms and privacy policy. Customers can reply STOP at any time.
Step-by-step flow
- Patient visits a public shop form or landing page.
- Patient enters their name, phone number, email, and estimate appointment request.
- Patient checks the unchecked SMS consent box before submitting.
- The form stores the consent source, timestamp, and page source.
- The shop can text the customer about estimate appointments, questions, reminders, and customer communication.
- Patient can reply, ask questions, book an estimate appointment, text HELP for help, or text STOP at any time.
Consent checkbox copy
"I agree to receive text messages from [Shop Name] about estimate appointments and customer communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to buy anything. Terms: /terms. Privacy: /privacy."
Required disclosures table
| Disclosure | Covered |
|---|---|
| Business/program name | Yes. "[Shop Name]" appears in the checkbox and message. |
| Message frequency | Yes. "Message frequency varies." |
| Pricing | Yes. "Message and data rates may apply" |
| Opt-out instructions | Yes. "Reply STOP to opt out" |
| Help/support information | Yes. "HELP for help" |
Example text-back
Hi, this is [Shop Name]. Thanks for reaching out. What can we help you with today? Reply STOP to opt out, HELP for help.
Where this notice is published
- Public estimate appointment, contact, and landing-page forms
- Privacy policy at /privacy
- Terms of service at /terms
- This page at /sms-consent
Opt-out keywords
STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE
Any of these words will immediately remove the customer from messaging.
Help keywords
HELP, INFO
Replying with either word returns shop contact information.
Contact
Apex Labs AI5626 Big Paw Heights
Colorado Springs, CO 80919
United States
[email protected]